PRIVACY POLICY

Last updated: 18-09-2025

The Easyfish Co. (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. INFORMATION WE COLLECT

We may collect:

Personal details (name, email address, phone number, billing/shipping address) when you place an order, buy a gift voucher, or make a booking.
Payment information, securely processed by Wix Payments (we do not store your full card details).
Booking information if you reserve a table using Avenista.
Technical information such as your IP address, browser type, and browsing activity on our website (through cookies and analytics).

2. HOW WE USE YOUR INFORMATION

We use your personal data to:

Process and deliver your orders (fish platters and gift vouchers).
Manage restaurant reservations via Avenista.
Contact you regarding your order, booking, or enquiry.
Send essential service messages (e.g., order or booking confirmations).
Improve our website and services.
Comply with legal, accounting, and reporting obligations.

If you give consent, we may also send you marketing emails about menus, events, or offers. You can unsubscribe at any time.

3. SHARING YOUR INFORMATION

We only share your data with trusted providers where necessary to deliver our services, including:

Wix Payments for secure online transactions
Avenista for managing restaurant bookings
Delivery or postal services when sending gift vouchers or orders
Website and IT support providers
Regulators or authorities if required by law

We will never sell your personal information.

4. COOKIES

Our website uses cookies and similar technologies to:

Ensure the site functions correctly
Remember your preferences
Analyse visitor activity to improve our services

You can manage or disable cookies through your browser settings.

5. DATA RETENTION & SECURITY

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this policy and to meet legal obligations.

We implement appropriate technical and organisational measures to keep your data secure.

6. YOUR RIGHTS (UK GDPR)

You have the right to:

Request access to the personal data we hold about you
Ask us to correct inaccurate information
Request deletion of your personal data where appropriate
Withdraw consent or object to certain processing (e.g., marketing)
Request transfer of your data to another provider (data portability)
Complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data

The ICO’s website: www.ico.org.uk.

7. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

The Easyfish Co.
117 Heaton Moor Rd, Heaton Moor, Stockport SK4 4HY
restaurant@easyfishco.com or fishmongers@easyfishco.com
0161 442 0823

CONDITIONS OF USE

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. The Easy Fish Co. only grants use and access of this website, its products, and its services to those who have accepted its terms.

This site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it (together "Content") are protected by copyright, trademarks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it.

However, the Content must not be used nor reproduced (in whole or part) for any other purpose including on or in connection with another website or publication or for direct commercial gain. Furthermore, any links to this site must be notified to and approved by us before they are created or steps are taken to create the same.